The best way to reach Mobius support is email: support@mobiusops.ai. Tell us what you were trying to run, what happened instead, and anything that helps us find the relevant project or run.
Email support
Send support requests to support@mobiusops.ai. We route account access, product questions, billing issues, worker setup, integrations, and run failures from that inbox.
What to include
A few concrete details help us debug faster:
- Your organization, project, loop, or run link.
- The worker, integration, API key, or billing area involved.
- What you expected to happen and the error or behavior you saw.
- Approximate timestamps, request IDs, or screenshots when available.
Support options by plan
Email support is available for product questions and account issues. More support options are available on Pro and Enterprise plans for teams that need priority routing, onboarding, or dedicated coordination.
See pricing for current plan details.